Frequently Asked Questions

Can You help?

This is a surprisingly common question. The treatment of pain requires a dedication to the patient that surpasses that in many medical fields, that is because often patients do not get better with one injection or a single medication. At Arizona Pain Specialists we are committed to sticking with you throughout your treatment with us. We believe a balanced approach is the only way to treat pain, and will do our best to help you regardless of the origin of your pain.

What Insurances do you accept?

Frequently Asked Pain Questions

Arizona Pain Specialists accepts most insurance plans, including government-sponsored plans and private commercial insurances. Our complete list of accepted insurances changes frequently, so be sure to call our patient concierge group (480-563-6400) or your insurer to verify contracting status.

Arizona Pain Specialists accepts most plans from the following payers:

  • Aetna
  • Arizona Foundation for Medical Care
  • AHCCCS / Medicaid plans (excludes Care First)
    - Mercy Care and Mercy Care Advantage
    - UHC APIPA
  • Beechstreet
  • Blue Cross Blue Shield
  • CareMore (no longer accepted after Feb 23, 2013)
  • Cigna
  • First Health / Coventry
  • Galaxy
  • Golden Rule
  • Greatwest
  • Healthnet*
  • Humana
  • LifePrint
  • Medicare
  • Multiplan / Private Healthcare Systems (PHCS) / Admar
  • Pacificare
  • Phoenix Health Plan Insurance (PHP)
  • Secure Horizons*
  • Tricare
  • Trustmark
  • United Healthcare
  • Veterans Administration (VA)
  • Arizona-based Workers Compensation Claims

* – Most plans, depending on network.

For MRI, we accept all carriers listed above except:

  • Aetna
  • Cigna
  • Mercy Care

Additionally, medical liens and some insurances not listed above are accepted on a case-by-base basis. If your insurance company is not listed above, please call our knowledgeable front desk staff at 480-563-6400 for more information. Our office staff will work with you to explain your insurance benefits to you which often involves out of network benefits. We will work with you to make sure that if you are out of network we set up a plan that makes it affordable for you to see us.

What kind of treatments do you offer?

Our doctors focus on advanced interventional pain so our office can treat nearly any kind of pain. You can count on a thorough examination and your doctor will recommend the treatment option that he or she believes will best treat your condition. As for what procedures we offer, veiw our list of traditional as well as cutting edge procedures available to our patients. You will find a complete list of procedures, pain information and a whole lot more.

How early do I need to arrive for my appointment?

For clinic appointments, patients are requested to arrive fifteen minutes before their scheduled appointment time. If you are being seen by one of our providers for the first time, please arrive an additional fifteen minutes early to ensure that you have adequate time to complete our New Patient Intake paperwork. If you prefer, you can download, print and complete this paperwork prior to your visit, using this link: Click here to download our New Patient Intake Paperwork. If you bring your completed paperwork with you, please arrive fifteen minutes prior to your scheduled appointment time. For procedures, patients need to arrive one hour before their scheduled procedure time. It takes time to prepare for your procedure including check-in, changing, blood work, IV’s. We just want to make sure we have enough time to give you truly great care and not rush anything.

How long will it take to get authorization for my procedure or MRI?

Because each insurance company has it own requirements and process for authorization, it can be hard to predict how long your authorization will take. Some only take a few days, while others can take weeks for your insurance company to approve. In certain cases, patients can significantly expedite their authorization by contacting their insurance provider directly. You can always check on the status of your authorization request by calling our Auth Department at 480-563-6400. What are your Hours of operation? Where are you located? We have conveniently located offices in the surrounding Phoenix area. Please refer to our Contact Us page for hours, locations, and driving directions.

Still have questions?

If your question was not addressed above, please email us at info@arizonapain.com or Submit a Question Online Our front desk staff can be reached at 480-563-6400 (7:00 am – 5:00 pm, Monday – Friday).